About Us

Empowering SMBs with Fast, Flexible and
Reliable Outsourcing Solutions

LooJob was founded by Steven, an entrepreneur who built a food distribution business from the ground up in Sydney. After scaling teams across sourcing, sales, and operations, he saw how small businesses needed the same kind of reliable support — without the corporate overhead or lock-in contracts.

That’s why we built a BPO model for SMBs: fast, flexible, and no fluff. At LooJob, we believe outsourcing should be simple, affordable, and flexible.

Most BPOs are built for corporates. We’re built for small and medium businesses who need cost savings and reliable staff now — without the delays, lock-ins, and overpriced layers of management.

Lean Operations with Strong Oversight

At LooJob, we combine flexibility with complete accountability. Our approach ensures smooth operations, consistent quality, and full transparency for your business:

  • Daily Communication: You’ll communicate with your staff via LooJob-managed systems for clear and secure workflows.
  • Performance Oversight: A high-level talent manager monitors performance to ensure KPIs and quality standards are met.
  • 72-Hour Replacements: Underperforming staff are replaced within 72 hours to prevent delays and disruptions.
  • Flexible Contracts: Month-to-month contracts with weekly billing give you maximum control and scalability.
  • Transparent Pricing: Competitive rates with no hidden fees keep costs clear and predictable.

How LooJob Stands Out Compared to Typical BPOs

Feature LooJob Typical BPO
Contract Month-to-month, cancel anytime 6–12 month lock-ins
Replacement 72-hour replacement Weeks to replace
Billing Weekly Monthly / quarterly
Communication Daily via LooJob-managed channels with oversight Through account managers
Pricing Lean markup (1.5–2×) Heavy markup (3–4×)
Focus Small & medium businesses Corporate accounts
Oversight Manager ensures KPIs & QA Generic HR oversight
Setup Speed 24–72 hours 2–4 weeks